Venue Manager – Twofold

Who we are:

Twofold Brewery & Restaurant is fast becoming  the go-to place in Parnell for people to get together for a good time and great beer.
While we have a focus on delicious house brewed beer, interesting wine selection, cool cocktails and thoughtful food, we’re here to be part of the community and want to create an inviting & inclusive atmosphere and all around great experience for our customers.

 

What we need:

We’re looking for an experienced and dynamic Venue Manager to help shape the business and lead our FOH team.
Reporting directly to the Owners, The Venue Manager will be a leader and work with the team to enhance the customer experience, providing guests with the warmest welcomes possible, a high level of service to a variety of customers and be as passionate about hospitality as we are about food and beer.

As an owner-operated business we’re keen to work with someone who wants to build a team, create a great customer experience and have some fun!

 

What we want from you:

  • The ability to lead a team of Front of House employees and establish a training program.
  • To build good rapport with our local customers
  • Organise the FOH staffing roster, work with the owners to manage and run the reservation system and motivate our team members during service
  • Take and manage group bookings and help plan special events.
  • Provide skilled, efficient and knowledgeable bartending, beer and wine service when required
  • Maintain an up-to-date working knowledge of all menu items and daily specials and sharing this in pre-shift meetings before each service
  • Continuously provide support to all service staff and actively participate in the cycle of service as needed
  • Responsible for opening or closing of the restaurant and coordination of floor and bar opening and closing procedures

Applicants should have:

  • A current Managers Certificate
  • Minimum 2 years experience in a similar role
  • High level of bartending, beer, food and beverage knowledge
  • Ability to handle and lead during high stress situations
  • Proficiency with Onetap, Loaded, Nowbookit, POS systems
  • Availability to work weekends, evenings and public holidays a must

Successful Applicants will earn:

  • The ability to learn more about beer ingredients, brewing and food pairing
  • The chance to help grow the culture at a new company
  • The opportunity to build and lead a team
  • Competitive pay + a Paid Incentive Programme
  • Staff meals and discounts
  • A fun and balanced work environment
  • Growth opportunities within the business

If you are enthusiastic about hospitality and keen to be part of a community, this is an incredible opportunity to join this passionate and fun family run business.

To include with your application:

  • What is your favourite spot for great hospitality in Auckland?